• Site management. Update, manage and edit all aspects of your website (products, content pages, images, etc) from wherever you are, with just a browser and an Internet connection. Connect with your customers at home, at work or on the move.
  • Integrated CMS. Besides being an online catalogue for your products, an integrated Content Management System enables you to publish pages about your business, add articles and other information right from your e-commerce system.
    
  • Multi User Staff Access. Each user can either have full access to the system or you can assign user permissions to have certain staff fulfilling orders, while others update and manage inventory, for example.
    
  • Multiple Currencies. Sell in multiple currencies and set exchange rates in just a few clicks and sell to a global audience.
    
• Marketing and Promotions. A whole suit of tools at your disposal all designed to help you promote your products more effectively to your customers during their visit and to encourage them to revisit your online shop.
  
  • Discount Coupons. Set and distribute discount coupons, electronically via e-mail. Coupons can be configured in dozens of ways. Use them for buy 1 get 1 free offers, free shipping, first order discounts, percentage discounts, fixed amount discounts...
  • Cross-Selling and Up-Selling Tools. Dynamically offer customers related products (cross-selling) or encourage them to buy more expensive products or an upgraded version of the product (up-selling).
  • Customer Wish Lists. Let your customers add items to their Amazon-Style wish list and share it with friends and family. If Thomas has a birthday coming up, he can send his wish list of your products to his friends and family who can then visit your online shop to buy on his behalf. Simple!
    
  • Catalogue Promotional Pricing. Offer store-wide discounts for seasonal sales or promotional pricing on certain categories. Flexible and easy to use.
    
  • Multi-Tier Discounts. Offer bulk discounts with the multi-tier discount tool. Buying 1 gets you the starting price, buying 5 might get you a five per cent discount and buying 10 may get you a twenty per cent discount, for example.
• Payment and Fulfilment. No e-commerce system gives you greater flexibility to take payment and ship your products. Customers can pay in a number of ways quickly and easily and track their order from payment to receipt right from your website.
  • One Page Checkout. Customers can checkout on just one page that takes them through a swift and super-easy payment process making abandoned shopping baskets a thing of the past!
    
  • Multiple Payment Options. Offer your customers multiple payment options. Offer payment via credit/debit card, payment on delivery. payment by cheque, or use your own offline PDQ machine, the choice is entirely yours.
    
  • Multiple Shipping Options. A highly configurable shipping module allows you to offer multiple shipping options based on a virtually limitless level of criteria. For example, you may ship items with a certain carrier if the order is below a certain value, or you might ship for free if the order value is above a set amount.
    
  • Customer Order Tracking. Customers can track their orders from within their customer account login at your shop and you can update them of the progress of their order every step of the way.
    
  • Merchant Integration. Rest assured, that no matter who you bank with or who your merchant account provider is, it can be fully integrated!
• Catalogue Management. The catalogue management tools allow you to stay on top of stock levels and present your customers with your products in a multitude of exciting and engaging ways.
  
  • Inventory management. Manage your inventory from the administration panel to always stay on top of stock levels. You can also put items on backorder, automatically notifying customers when the item is back in stock and set minimum/maximum order quantities.
  • Simple, Bundled, Grouped products. Offer your products in any number of configurations, by themselves, bundled with other products (for a discount perhaps?) or grouped with other products as a grouped product offering... a shirt, tie, jacket and trousers as a suit, for example.
  • Customer personalisation. Allow customers to add information for personalised products. Ideal for customised clothing such as t-shirts for example.
  • Low inventory alerts. Always ensure you're well stocked with built in low inventory alerts.
  • Media Manager. The sophisticated media manager allows you to upload product images that are automatically resized and watermarked ready for presenting to your customers. Upload one image, the system does the rest.
• Catalogue Browsing. Your customers can view your online catalogue by browsing departments or "categories" or searching for specific offerings using the advanced search facilities and other nifty tools.
  
  • Layered Navigation. This enables your customers to filter products in the catalogue by price, when the products were added, alphabetical order etc. This allows your customers to view products they way they want to so that they can find the products they want to buy, fast!
  • Static Blocks. Static blocks can be created by you for your customers. A static block is a graphic or block of text you can use as a landing page for a category for example to summarise content or promote individual products. Static blocks are often used on the home pages of e-commerce websites too.
  • Configurable Search. From simple site-wide keyword searches to advanced product searches. The search tool can be configured to search for exactly what the customer needs to find. It will also automatically suggest search terms and results based on the customers search criteria.
  • Recently Viewed. The product catalogue will keep a list of the customers recently viewed products so that they can easily jump back to a product they have viewed at any point during their visit.
  • Product View. The customer has the option of choosing how to view the products in the catalogue, either in a grid format or in a list.
  • Multiple image views. Each product's main image can be zoomed in and out to get a closer look at the product. Each product can also have multiple views allowing your customers to properly examine the product before making the decision to buy.
• Analytics and Reporting
  • Google Analytics Integration. Integrated with the world's most popular visitor statistics programme, Google Analytics. Set conversion goals and track pay per click marketing campaigns to ensure you get the most from every marketing pound spent!
  • Historical Sales Data. View sales data and compare your performance over a 2 year period. Sales can also be broken down by month-to-date, period-per-date, and year-to-date.
  • Search Words Report. View exactly what customers are searching for and see which products are being found, or not found! Use this report to fine tune your online catalogue to make sure visitors are presented with the products they are searching for.
  • A whole host of other reports including:
    • Sales Report
    • Product Reviews Report
    • Abandoned Shopping Cart Report
    • Best Viewed Products Report
    • Best Purchased Products Report
    • Low Stock Report
    • Tags Report
    • Coupon Usage Report
    • Total Sales Invoiced Report
    • Total Sales Refunded Report
• Retail, Wholesale or Both. Create customer groups with separate pricing structures to allow you to sell to an exclusively retail customer base, exclusively wholesale, or both!

Extra Features

As well as the above features as standard you can also take advantage of the following add-on's and services:

• ADD-ON: Live Chat. This tool integrates a full live chat platform so you can view and initiate chat sessions with your customers as they visit your website. Customers can also initiate a chat session with you. Ideal if a customer has questions or needs to know something that isn't answered on your website.
  
• ADD-ON: Catalogue Setup. We will set up your main categories and your first products for you. However, if you want us to set up your entire catalogue than in double quick time then this add-on is for you! Ideal if you're migrating from an existing e-commerce platform, or if you just want us to do all the hard work for you.